Medical Industries Australia

Unit C2, 16 Mars Road, Lane Cove. NSW 2066  Australia

Telephone: + 61 2 9490 6200

Fax:            + 61 2 9490 6298

E: sales@medind.com.au

W: www.medind.com.au

Consumer Data/Privacy Policy

• Medical Industries Australia will not wilfully disclose any personal information regarding our Web Site [www.medind.com.au] without first obtaining specific approval, unless we are required to satisfy a legal obligation.
• With the use of our Web Site, you agree to the collection and use of your personal information as outlined in this privacy policy.
• Medical Industries does not collect any personal information about you from your use of the Web Site, except where you have specifically provided us with that information. If  you specifically and knowlingly provide any personal information to us via the Web Site, you consent to Medical Industries Australia using that personal information lawfully at it's sole and absolute discression, including for the purpose of of providing promotional and marketing materials by other means. You also agree that you must obtain the consent of any third person whose personal information you post on the Medical Industries Web SIte.
• Medical Industries keep a record of the IP addresses from which users access our Web Site. This logged data is used by us for internal administration only, and is used to analyse the ways in which customers use our site. The resulting information assits us to keep improving the level of service we offer, but cannot be used to identify you personally.

Changes to Data/Privacy Policy

• Medical Industries Australia may update the Data/Privacy Policy from time to time without notice. If any changes are made, Medical Industries Australia will make all reasonable effort to bring such changes to the attention of our Web SIte users.The Data/Privacy Policy will be maintained on our Web SIte so that our customers remain aware of the data we collect, and how we use it.

Further Information

• For further information please contact us at Medical Industries on  02 9490 6200 or sales@medind.com.au

Currency

• All prices quoted on the Medical Industries Australia Web SIte are in Australian Dollars [AUD] only.

E-CommerceTransaction Security

• Medical Industries uses a secure online payment gateway. Online payments are made via ANZ eGate Payment Gateway and all credit card details go directly to Australia and New Zealand Banking Group Limited [ANZ]. Medical Industries only receive a confirmation of the total amounts customers have paid.

Electronic mail:

• Medical Industries receive and responds to email from our 'Contact Us' facility on our  Web Site very regularly. For archival purposes we retain copies of most electronic mail sent to us. Medical Industries does not anticipate that any information contained in email we receive or send will be disclosed to a third party without specific permission of the sender, either expressed or implied.

Delivery:

• Customers should allow a a minimum of 14 days for the processing of orders and delivery. Orders for delivery within Australia are forwarded by Courier.

Returned merchandise and Refund Policy:

• Medical Industries will replace or refund the full value, including return freight and handling charges any merchandise supplied incorrectly by us, providing we are notified in the first instance, and that the merchandise is returned with 30 days of delivery.
• In addition to your statutory rights, if you wish to return a purchase, Medical Industries will issue an exchange voucher [credit note] subject to the following conditions;
• - Proof of purchase.
• - Merchandise is returned to our central store in a pristine and resalable condition.
• - Goods are returned within 30 days of delivery.
• - Customers meet all costs associated with the original delivery freight or postage and the return freight or postage.
• - Customers contact Medical Industries to receive - 'return of goods' instructions.